Use the “Help center” section in the app, or call the restaurant directly.
Update the app, restart your device, or reinstall it. If the problem continues, contact our support team through the app.
Enter your promo code during checkout. The discount will be applied before payment.
Open your order details, and follow the instructions. Fama will review your request and refund if necessary.
Orders can be canceled before preparation starts. Once preparation begins, cancellation may not be possible.
Contact Fama’s customer support through the app immediately, and we will resolve the issue promptly.
Yes, you can track your order in real-time in the app, from preparation to arrival.
Delivery times depend on your location and the current order volume. The app will show an estimated delivery time when you place your order.
You can pay by credit/debit card, digital wallet, or cash on delivery.
Select your favorite dishes from the menu, add them to your cart, choose your delivery address, select a payment method, and confirm your order.
Simply download the app, create an account, browse Fama’s menu, select your items, and place your order. You can track your delivery in real-time.
The Fama app allows you to order food directly from our restaurant and have it delivered to your doorstep quickly and conveniently.
Can’t find the answer you’re looking or? Please chat to our friendly team.